We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make purchases, or engage with our services.

1. Personal Information We Collect

We may collect the following types of personal information:

• Contact Information: Your name, email address, shipping address, and phone number when you place an order or contact us.

• Payment Information: Your credit card or payment details when making a purchase.

• Account Information: If you create an account with us, we collect your username and password.

• Usage Information: We may collect information about how you navigate and use our website, including your IP address, browser type, device information, and browsing history.

• Communication: We may collect information from your communications with us, such as emails or customer support inquiries.

2. How We Use Your Personal Information

We use your personal information for the following purposes:

• Order Processing: To process your orders, including payment processing, shipping, and delivery.

• Customer Support: To provide customer support and respond to your inquiries or requests.

• Account Management: If you create an account, we use your information for account authentication and management.

• Marketing: With your consent, we may send you promotional materials, newsletters, and updates about our products and services. You can opt out of these communications at any time.

3. Direct Marketing

If you have opted in to receive marketing communications, we may use your personal information to send you promotional offers and updates. You can unsubscribe from our marketing emails at any time by following the instructions provided in the email or by contacting us directly.

4. How We Disclose, Share, and Store Your Personal Information

• Third-Party Service Providers: We may share your personal information with third-party service providers who assist us with website hosting, payment processing, shipping, and marketing services. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

• Legal Compliance: We may disclose your information to comply with legal obligations, enforce our terms of service, or protect our rights, privacy, safety, or property.

• Data Security: We take reasonable steps to protect your personal information, but no method of transmission over the internet or electronic storage is entirely secure. We cannot guarantee the absolute security of your data.

5. Cookies

When you visit Boyaci, we may use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you interact with our website. Cookies are small text files that are stored on your device (computer, smartphone, or tablet) when you access our website. These cookies may collect information that is considered personal data under applicable data protection laws.

Types of Cookies We Use

1. Essential Cookies: These cookies are necessary for the proper functioning of our website. They enable you to navigate our site, use its features, and access secure areas. Without these cookies, certain services on our website may not be available.

2. Analytical and Performance Cookies: We use these cookies to analyze how visitors use our website, including which pages they visit, the time spent on each page, and any error messages received. This information helps us improve our website's functionality and performance.

3. Functional Cookies: Functional cookies allow our website to remember choices you make, such as language preferences or the products you add to your shopping cart. These cookies enhance your user experience by providing personalized features.

4. Marketing and Advertising Cookies: These cookies are used to deliver advertisements that are more relevant to your interests. They may also be used to measure the effectiveness of our advertising campaigns. We may share information collected through these cookies with third-party advertising partners for this purpose.

Managing Cookies

You have the option to control and manage cookies through your web browser settings. You can choose to accept or reject cookies, delete specific cookies, or set your browser to notify you when a cookie is being sent. Please note that blocking or deleting cookies may affect your ability to use certain features of our website.

For more information on how to manage cookies in your specific web browser, please refer to your browser's documentation or help resources.

Third-Party Cookies

Our website may also include third-party content, such as embedded videos or social media sharing buttons. These third parties may use their own cookies and tracking technologies to collect information about your online activities. We do not have control over these third-party cookies and recommend that you review their respective privacy policies for more information.

By continuing to use our website, you consent to the use of cookies as described in this Privacy Policy. If you do not wish to accept cookies from our website, you can adjust your browser settings accordingly.

6. Your Rights

You have certain rights regarding your personal information, including:

• Access: You can request access to the personal information we hold about you.

• Correction: You can request that we correct inaccuracies in your personal information.

• Deletion: You can request that we delete your personal information, subject to legal limitations.

• Withdraw Consent: If you have given us consent for marketing communications, you can withdraw it at any time.

To exercise any of these rights, please contact us using the information provided below.

7. Complaints

If you have concerns about our handling of your personal information or believe your privacy rights have been violated, please contact us, and we will investigate the matter.

Contact Information

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at: hello@boyaci.com.au

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Please check this page periodically for updates. Your continued use of our website constitutes your acceptance of any changes to this Privacy Policy.

Thank you for choosing Boyaci for your handcrafted jewellery needs. Your trust in us is highly appreciated.